Acute Intake Manager

2 days ago


Aston Mills, United States Infucare Rx Inc on behalf of itself and its subsidiaries Full time
Job Title: Acute Intake Manager

Job Summary:

The Acute Intake Manager will oversee the intake process for InfuCare Rx Inc on behalf of itself and its subsidiaries, ensuring seamless coordination with caregivers, physicians, and other stakeholders. This role requires strong communication and problem-solving skills, with a focus on delivering exceptional customer service.

Key Responsibilities:

  • Verify insurance coverage and obtain prior authorization for infusion services
  • Collaborate with the healthcare team to provide accurate and timely information to patients and customers
  • Manage and maintain accurate records, ensuring compliance with regulatory requirements
  • Communicate effectively with patients, physicians, and third-party insurance companies to resolve issues and ensure smooth intake processes
  • Work effectively with the revenue team to maximize billing and collection of insurance claim receivables

Requirements:

  • High School diploma or equivalent; college degree preferred
  • Minimum 5 years' experience in intake authorization coordination or equivalent experience
  • Excellent communication and customer service skills
  • Ability to work effectively under stress and prioritize multiple tasks
  • Strong attention to detail and organizational skills

Preferred Qualifications:

  • Experience working in an acute or specialty infusion pharmacy
  • Experience with sterile compounding and CPR+ Pharmacy Management System

Physical Demands:

This role requires the ability to stand, walk, sit, talk, and hear, with occasional lifting and/or moving up to 25 lbs. Specific vision requirements include close, distance, and peripheral vision, with the ability to adjust focus.

InfuCare Rx Inc on behalf of itself and its subsidiaries is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.



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