Field Representative II

2 weeks ago


Cleveland, Ohio, United States Ricoh Americas Corporation Full time
Job Summary

We are seeking a highly skilled and motivated Field Representative II to join our team at Ricoh Americas Corporation. As a key member of our operations team, you will be responsible for coordinating the day-to-day workflow of our team members, ensuring the quality and productivity of our operations, and providing exceptional customer service.

Key Responsibilities
  • Team Coordination: Assist the manager in coordinating the day-to-day workflow of the team, ensuring that tasks are completed efficiently and effectively.
  • Quality and Productivity: Monitor and maintain the quality and productivity of our operations, identifying areas for improvement and implementing process changes as needed.
  • Customer Service: Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Process Improvement: Identify opportunities for process improvement and implement changes to increase efficiency and productivity.
  • Training and Development: Assist in the training and development of team members, ensuring that they have the skills and knowledge needed to perform their jobs effectively.
Requirements
  • Typing Skills: Proficient typing skills, with the ability to type accurately and efficiently.
  • Basic PC Skills: Basic knowledge of PC software and hardware, with the ability to use common software applications.
  • Communication Skills: Excellent communication skills, with the ability to communicate effectively with team members, customers, and management.
  • Leadership Skills: Strong leadership skills, with the ability to motivate and guide team members to achieve their goals.
Working Conditions

This is a full-time position, working in a typical office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. The position requires long periods of sitting and standing, and the ability to lift boxes weighing 25 pounds or less.

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan. We also offer opportunities for professional development and growth, and a collaborative and dynamic work environment.

If you are a motivated and detail-oriented individual with excellent communication and leadership skills, we encourage you to apply for this exciting opportunity.



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