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2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Care Sales Specialist at Skip's Tire & Auto Repair Center. As a key member of our sales team, you will be responsible for providing exceptional guest care experiences and driving sales of automotive repair services and tires.
Key Responsibilities- Provide superior guest care experiences through strong sales presentations, product knowledge, and excellent communication skills.
- Assist in driving sales growth by engaging customers, scheduling appointments, and presenting needed services.
- Successfully complete Monro's training program to execute the Monro selling process.
- First point of contact for customers on the phone and in the store, responsible for engaging customers, scheduling appointments, building trust, and presenting needed services.
- Responsible for the organization and productivity of the service business through estimate and invoice transactions.
- Assist in various aspects of customer care, work order completion, and register assistance.
- Partner with management to produce a safe and healthy work environment that complies with all local, state, and federal laws, as well as company policies and procedures.
- Maintain an organized and neat customer waiting area.
- Ability to understand and effectively communicate all products and services offered by Skip's Tire & Auto Repair Center.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Basic math skills and accuracy with handling cash, credit, and check transactions.
