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Customer Service and Order Processing Specialist

2 months ago


Addison, Illinois, United States Garratt Callahan Co Full time
Job Overview

Position: Customer Service / Order Entry

Company: Garratt-Callahan

Garratt-Callahan, a prominent National Industrial Chemical Water Treatment Company, is seeking a dedicated and detail-oriented individual for a full-time Customer Service / Order Entry role. This position is ideal for someone who is organized, computer literate, and possesses a friendly demeanor.

Key Responsibilities:

  • Process customer orders and maintain accurate accounts receivable records.
  • Prepare shipping documents and invoices efficiently.
  • Provide administrative support and act as a receptionist when necessary.
  • Utilize advanced computer skills, particularly in Microsoft Office Suite and Excel.
  • Engage with both internal and external customers in a fast-paced office environment.

Qualifications:

The ideal candidate should have:

  • Extensive experience in customer service, order entry, and general office practices.
  • Strong communication skills and the ability to adapt to various tasks.
  • A high school diploma; a college degree or relevant experience is preferred.
  • Familiarity with Google Suites and order entry systems such as IBM AS 400 is advantageous.

Compensation:

The salary for this position ranges from $23.00 to $25.00 per hour, commensurate with experience. We offer a stable work environment, normal working hours, and a comprehensive benefits package that includes health, dental, vision, and 401K.

Garratt-Callahan is committed to fostering a diverse workplace and encourages applications from all qualified individuals. We value the unique perspectives and experiences of our employees, seeing them as a competitive advantage.

Equal Opportunity Employer:

Garratt-Callahan is an equal opportunity employer and evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.