Customer Service Professional

6 days ago


Warsaw, Virginia, United States Virginia Farm Bureau Full time
Full-Time Customer Service Representative Opportunity

We are seeking a career-oriented, customer-focused individual for a Full-Time position in our Richmond/Essex County Farm Bureau Offices. This role is responsible for providing exceptional service to our members and clients.

Job Summary:

The Customer Service Representative will be the primary point of contact for our insurance products, working closely with the county insurance staff, promoting Farm Bureau Bank, and assisting individuals with health insurance needs.

Key Responsibilities:

  • Provide assistance with the solicitation, processing, and servicing of insurance products
  • Work collaboratively with the county board of directors
  • Promote Farm Bureau Bank services
  • Support individuals with health insurance inquiries and needs

Requirements:

  • Previous administrative support experience
  • Excellent technical skills, including MS Office applications
  • Effective verbal and written communication skills
  • Strong customer service skills and a positive attitude
  • Able to obtain a Property & Casualty license within 6 months (provided by the company)
  • Able to obtain a Life & Health license within 6 months (provided by the company)
  • Previous insurance experience preferred
  • Outside or inside sales experience a plus

Benefits:

  • Paid training for licensing and standard sales training
  • Ongoing development and support in all roles
  • Medical and dental insurance available on the first day
  • Generous employee 401K contribution
  • 17 days of Paid Time off (PTO) each year

Working Hours:

Monday - Friday, 8:30am - 5:00pm

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation, or veteran status.



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