Customer Service Representative

6 days ago


Warsaw, Virginia, United States Virginia Farm Bureau Full time
Company Overview: Virginia Farm Bureau Companies is a leading provider of insurance and financial services in the state of Virginia. We are committed to delivering exceptional service to our customers and employees.

Salary: The estimated salary for this position is around $45,000 per year, based on national averages for customer service representatives in the insurance industry.

Job Description: As a Customer Service Representative, you will be responsible for providing assistance to county insurance staff in the solicitation, processing, and servicing of insurance products. You will also work closely with our County Board of Directors to promote Farm Bureau Bank and assist individuals/members with health insurance needs.

Key Responsibilities:
  • * Provide excellent customer service to clients and respond to their inquiries in a timely manner.
  • * Collaborate with county insurance staff to ensure smooth operation of insurance products.
  • * Promote Farm Bureau Bank and its services to existing and potential customers.
  • * Assist individuals/members with health insurance needs and provide guidance on policy options.

Required Skills and Qualifications: To be successful in this role, you will need the following skills and qualifications:

* Previous administrative support experience
  • * Outstanding technical skills, including MS Office applications
  • * Effective verbal and written communication
  • * Strong customer service skills and a positive attitude
  • * Property & Casualty license (within 6 months of hire)
  • * Life & Health license (within 6 months of hire)

Benefits: As an employee of Virginia Farm Bureau Companies, you can expect a comprehensive benefits package, including:

* Paid training for both licensing and standard sales training
  • * Ongoing development and support in all roles
  • * Medical and dental insurance available on your first day
  • * Additional perks, such as gym membership discounts and flexible spending account
  • * Generous employee 401K contribution
  • * 17 days of Paid Time off (PTO) each year

Work Environment: This is a full-time opportunity working Monday-Friday, 8:30am-5:00pm in one of our Richmond/Essex County Farm Bureau offices in Warsaw or Tappahannock, VA.

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