Supervisor of Nursing Support Services

4 weeks ago


Norman, Oklahoma, United States UMC Health System Full time

At UMC Health System, we're committed to providing exceptional patient care and a positive work environment for our employees. As a Supervisor, Nursing Support Services, you'll play a critical role in leading our frontline delivery teams and ensuring the highest level of service for our patients.

Key Responsibilities:
  • Provide supervision to health unit coordinators, transporters, couriers, and equipment technicians on assigned shifts.
  • Coordinate scheduling for regular staff and on-call staff.
  • Perform rounds to ensure accountability of staff.
  • Monitor the Teletracking system to ensure transport jobs are being fulfilled in a timely fashion.
  • Coordinate beds and equipment resources to ensure availability when needed.
  • Facilitate 90-day, annual evaluations, employee engagement activities, 03's, coaching, and corrective actions for staff members.
  • Administer monthly Steps to Success and bi-annuals for transporters and monthly chart audits for HUCs.
  • May be required to leave the hospital for stat lab retrieval or the transport of the NICU Team to the airport during their shift. May also delegate this responsibility to a qualified employee.
  • Collaborate with department managers to facilitate weekly huddles, attend necessary NSS leadership meetings, and provide administrative support within a reasonable timeframe.
  • Participate in NSS on-call rotation.
  • Assist with patient discharges using Safe Patient Handling.
  • Perform all other related duties assigned.
Requirements:
  • Bachelor's degree + 2 years supporting nursing, or High School Diploma or GED + 5 years of prior experience administratively supporting nursing teams, serving as a patient transporter, and/or equipment technician.
  • BLS certification from the American Heart Association.
  • + 2 years leadership experience; leading people and/or processes.
  • TX Driver license and ability to be covered under UMC auto insurance.

UMC Health System is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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