Field Service Engineer III

1 month ago


Norman, Oklahoma, United States ECS Corporate Services Full time
Job Title: Field Service Engineer III

This is a challenging and rewarding role that requires a strong technical background and excellent communication skills. As a Field Service Engineer III, you will be responsible for providing technical support and troubleshooting for equipment and systems in various industries.

Key Responsibilities:
  • Provide technical support and troubleshooting for equipment and systems
  • Review and validate engineering and technical documentation
  • Integrate with multiple departments to support equipment life-cycle support programs
  • Verify and validate installations, maintenance, and operation of control devices and industrial equipment
  • Participate in the evaluation and monitoring of hardware and software systems to determine equipment reliability and maintainability
  • Maintain and update national equipment information database systems
  • Conduct trend analysis of equipment failures and recommend actions to reduce failure occurrence
  • Provide technical information, feedback, and improvement recommendations to other organizational groups, equipment manufacturers, and contractors
Requirements:
  • AA or higher-level degree preferred; 4+ years experience with degree; 10+ years experience without degree
  • Experience with maintenance repair and troubleshooting of machines and equipment as related to mechanical, electro-mechanical, electrical, and electronic systems
  • Knowledge of Programmable Logic Control (PLC) systems
  • Ability to communicate, orally and in writing, technical guidance, equipment failure analysis, problem management, and trend analysis to support maintenance customers
  • Ability to interface and coordinate with internal and external customers to resolve equipment and system problems
  • Ability to function individually and in a team environment with varying degrees of autonomy
Desired Skills:
  • Knowledge of maintenance and repair of fixed and non-fixed mechanization automation, customer service equipment, and data collection/communications systems
  • Ability to guide and assist remotely located technicians in troubleshooting equipment and system malfunctions using fault isolation techniques, including on-line diagnostic tools and systems
  • Process Improvement experience using Six Sigma DMAIC
  • Software or engineering Life-cycle support methodology and experience

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a cri



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