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Customer Service Representative
2 months ago
### Job Summary
We are seeking a highly skilled and professional Customer Service/Dispatcher to join our team at Mid America Service. As a key member of our team, you will be responsible for providing exceptional customer service and dispatching services to our clients.
### Key Responsibilities
* Provide top-notch customer service to our clients via phone, email, and in-person
* Dispatch service technicians to client locations in a timely and efficient manner
* Maintain accurate records of client interactions and dispatch activities
* Collaborate with the service team to ensure seamless delivery of services
* Develop and maintain a positive and professional attitude in all interactions
### Requirements
* 2+ years of experience in customer service or dispatching
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong problem-solving and analytical skills
* High school diploma or equivalent required
### What We Offer
* Competitive hourly rate of $17.00
* Medical coverage after 60 days of employment
* Personal/sick and vacation time
* Paid holiday time
* 401K plans
### How to Apply
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your resume and 4 professional references. We look forward to hearing from you