Associate Patient Care Coordinator
12 hours ago
We are seeking a highly skilled and detail-oriented Associate Patient Care Coordinator to join our team at Optum. As a key member of our care team, you will play a vital role in supporting the vision and mission of our organization.
Key Responsibilities:- Greet patients, family members, and guests with a friendly smile and assist with signing in and completing registration.
- Enter and scan patient demographic and insurance information into Epic, verify insurance eligibility, and inform patients of their insurance benefits.
- Collect co-payments and patient balances, answer incoming phone calls, and direct calls and take messages.
- Assist physicians and clinical staff by coordinating follow-up care for patients, scheduling referral appointments, and obtaining authorization for diagnostic testing.
- Send patient records to primary care physicians and assist with other tasks as assigned.
- High School Diploma/GED (or higher)
- 1+ years of customer service or healthcare-related experience
- Intermediate computer proficiency (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
- Ability to travel 10% to cover other offices as needed
- Experience working with an electronic health record (EPIC)
- Knowledge of medical terms and insurance carriers
- 1+ years of experience working in a medical front office or urgent care position
- Competitive base pay
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase and 401(k) contribution
We are an equal employment opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity, or expression.
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Blue Island, Illinois, United States Blue Island Smiles PC Full time{"title": "Patient Care Ambassador", "description": "Role OverviewWe are seeking a highly skilled and compassionate Patient Care Ambassador to join our team at Blue Island Smiles PC. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.Key...
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Blue Island, Illinois, United States Areo Dental Group Full timeAbout Areo Dental GroupWe are a dynamic and growing dental practice that values teamwork, excellence, and patient satisfaction. Our company culture is built on core values that guide every decision we make, and we're looking for a talented individual to join our team as a Patient Care Ambassador.Job SummaryWe're seeking a highly motivated and organized...
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1 week ago
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