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Patient Care Ambassador Front Desk Representative

2 months ago

Blue Island, Illinois, United States Areo Dental Group Full time
About Areo Dental Group

We are a dynamic and growing dental practice that values teamwork, excellence, and patient satisfaction. Our company culture is built on core values that guide every decision we make, and we're looking for a talented individual to join our team as a Patient Care Ambassador.

Job Summary

We're seeking a highly motivated and organized individual to provide exceptional patient care and support to our front desk team. As a Patient Care Ambassador, you will be responsible for greeting patients, answering phones, checking patients in and out, and providing a positive and welcoming experience for all visitors.

Key Responsibilities
  • Provide exceptional patient care and support to the front desk team
  • Answer phones and respond to patient inquiries in a timely and professional manner
  • Check patients in and out, and manage patient flow to ensure a smooth and efficient experience
  • Present investment options to patients and provide clear explanations of treatment plans
  • Remove barriers to patient care and find solutions to challenges
  • Work collaboratively with the Practice Manager to ensure efficient scheduling and follow-ups
  • Participate in weekly meetings and share suggestions for improvement
  • Be accountable for your role and ensure deadlines are met
Requirements
  • Excellent phone skills and a positive, upbeat attitude
  • Professional and courteous communication
  • Superb time management and organization skills
  • Attention to detail and a high level of self-accountability
  • Trustworthy, sincere, and empathetic
  • A high regard for confidential information and strong ability to communicate effectively with patients and managers
What We Offer
  • Competitive salary based on experience
  • Incentive plan commensurate with meeting or exceeding goals
  • 1 week PTO after 1 year of employment
  • Dental and medical benefits (PPO and HMO plus HSA available)
  • Voluntary benefits such as life insurance and disability

If you're a motivated and organized individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity to join our team at Areo Dental Group.