Hotel Sales Coordinator
2 days ago
This role is responsible for providing high-level administrative support to the Sales, Catering, and Convention Services Management Team.
Key Responsibilities:- Data Entry and Administrative Support: Provide clerical and administrative support to the Sales, Catering, and Convention Services teams, including data entry, emailing, and answering phones.
- Coordination and Expedite: Coordinate and expedite work within the Sales, Catering, and Convention Services departments and between other internal departments.
- Client Relationships: Develop and maintain professional relationships with third-party partners and meeting planners.
- Document Management: Generate and complete internal documents accurately and in a timely manner, and follow up until the task is complete.
- Team Support: Support the team with all daily tasks to assist with departmental goals and objectives.
- Client Support: Provide excellent customer service to internal and external clients on behalf of Sales.
- Travel Arrangements: Coordinate travel arrangements for the management team, including shipping marketing materials and registration confirmations.
- Additional Tasks: Process requests as needed by the Manager, Director, or VP, and perform other duties as requested.
- Customer Service Experience: At least one year of previous customer service experience.
- Administrative Experience: At least one year of administrative experience.
- Technical Skills: Advanced proficiency in Microsoft Office (Word, Excel, Outlook) and other relevant software.
- Availability: Ability to work varied shifts, including nights, weekends, and holidays.
- Problem-Solving Skills: Detail-oriented and demonstrated problem-solving skills.
- Organizational Skills: Strong organizational skills and ability to function under time constraints.
- Team Focus: Dedicated to a fast-paced, team-focused environment.
- Age Requirement: At least 21 years of age.
- Education: Bachelor's degree in a related field.
- Experience: Two years of previous experience in Hotel Sales.
- Resort Experience: Experience within a resort setting.
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