Seaside Park Associate Personal Banker

4 weeks ago

Seaside Park, United States Wells Fargo Full time

About this role:

Wells Fargo is seeking an Associate Personal Banker to join our National Branch Network as part of the Consumer, Small & Business Banking division. In this role, you will participate in delivering exceptional customer experiences by building relationships through proactive outreach and proposing appropriate products, services, and digital solutions to help customers succeed financially.

Key responsibilities:

  • Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
  • Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
  • Develop understanding of bank products and services to connect to customers' needs
  • Interact with customers to demonstrate care and build relationships
  • Provide appropriate options for bank products and services to customers
  • Refer customers' financial needs to other bankers and partners as needed

Requirements:

  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Customer service focus with experience handling complex transactions across multiple systems
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to help customers succeed financially by offering introductions to additional team members as appropriate
  • Experience working with others on a team to meet customer needs
  • Experience fostering and developing strong customer relationships
  • Ability to build strong relationships with internal partners
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Ability to interact with integrity and professionalism with customers and team members

What we offer:

  • A competitive salary and robust benefits package
  • Opportunities for career growth and development
  • A supportive and inclusive work environment
  • Recognition and rewards for outstanding performance

Why Wells Fargo:

We believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. At Wells Fargo, we offer a comprehensive benefits package, a supportive work environment, and opportunities for career growth and development.

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