Eligibility Technician I/II

2 weeks ago


Desert Hot Springs, California, United States Riverside County, CA Full time
Job Summary

The Riverside County Department of Public Social Services is seeking highly motivated and detail-oriented individuals to fill Eligibility Technician I/II positions in the Desert Region. As an Eligibility Technician, you will play a critical role in determining eligibility for various public assistance programs, interviewing applicants, and maintaining accurate records.

Key Responsibilities
  • Conduct interviews with applicants to gather information and determine eligibility for public assistance programs
  • Maintain accurate and up-to-date records of applicant information and eligibility determinations
  • Interpret program regulations and provide information to applicants and the general public
  • Work effectively in a team environment to meet the needs of internal and external customers
  • Develop and maintain effective relationships with others, including applicants, recipients, and community-based organizations
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Two years of general or specialized clerical experience required; experience in public contact, interviewing, math computations, or completing complex forms preferred
  • Ability to work effectively in a fast-paced environment and meet deadlines
  • Strong communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Flexible work arrangements, including telework options
How to Apply

To be considered for this exciting opportunity, please submit your application, including your resume and cover letter, to the Riverside County Department of Public Social Services. We look forward to hearing from you



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