Service Desk Specialist

5 days ago


Farmington, Michigan, United States Insight Global Full time
Job Summary

We are seeking a highly skilled Service Desk Specialist to join our team at Insight Global. As a Service Desk Specialist, you will be responsible for providing exceptional IT support to our internal employees, resolving tickets in a timely and efficient manner, and working collaboratively with our team to ensure seamless service delivery.

Key Responsibilities
  • Provide over-the-phone IT support to internal employees, resolving technical issues and answering questions related to IT systems and software.
  • Resolve tickets in ServiceNow, ensuring timely and efficient resolution of issues.
  • Work collaboratively with our team to ensure seamless service delivery and meet performance metrics.
  • Develop and maintain knowledge of IT systems, software, and technologies to provide effective support.
  • Communicate effectively with employees, management, and other stakeholders to ensure clear understanding of IT issues and resolutions.
Requirements
  • 2+ years of experience supporting an enterprise-level or global environment within a manufacturing, engineering, production, or industrial setting.
  • Any experience in an automotive or automobile production environment.
  • Familiarity with EDI-related tickets.
  • 1-3 years of IT experience in a helpdesk or desktop support role.
  • 1+ years of experience utilizing ticketing systems for ticket resolution (ServiceNow preferred).
What We Offer

We offer a dynamic and inclusive work environment, opportunities for growth and advancement, and a competitive compensation package. If you are a motivated and customer-focused individual with a passion for IT support, we encourage you to apply for this exciting opportunity.



  • Farmington, Michigan, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled Service Desk Specialist to join our team at Insight Global. As a key member of our IT support team, you will be responsible for providing exceptional over-the-phone IT support to our internal employees, resolving tickets in ServiceNow, and ensuring timely and effective resolution of IT inquiries.Key...


  • Farmington, Michigan, United States Border States Electric Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented City Desk Representative to join our team at Border States Electric. As a key member of our operations team, you will be responsible for supporting the city desk functions, ensuring seamless customer service, and maintaining a well-stocked display area.Key ResponsibilitiesProvide exceptional...


  • Farmington, Michigan, United States Border States Electric Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented City Desk Representative to join our team at Border States Electric. As a key member of our operations team, you will be responsible for supporting the city desk functions, ensuring seamless order processing, and maintaining a well-stocked display area.Key ResponsibilitiesProvide exceptional...


  • Farmington, Michigan, United States Border States Electric Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented City Desk Representative to join our team at Border States Electric. As a key member of our operations team, you will be responsible for supporting the city desk functions, ensuring a smooth and efficient workflow, and providing exceptional customer service.Key ResponsibilitiesEnter orders,...


  • Farmington, Michigan, United States TITLE Boxing Club Full time

    Front Desk Sales AssociateAt TITLE Boxing Club, we're seeking a highly motivated and enthusiastic Front Desk Sales Associate to join our team. As a key member of our sales team, you will be responsible for driving sales growth, providing exceptional customer service, and creating a positive and engaging experience for our members.Key...

  • IT Support Specialist

    3 weeks ago


    Farmington, Michigan, United States Athena Health Care Systems Full time

    Athena Health Care Systems is seeking a dedicated IT Support Specialist to provide essential technical assistance to our managed skilled nursing facilities and hospice services.As an integral part of our team, you will play a vital role in ensuring the smooth operation of our IT infrastructure. Your expertise will directly impact the quality of care we...


  • Farmington, Michigan, United States TITLE Boxing Club Full time

    Front Desk Sales AssociateAre you passionate about fitness and sales? Do you have excellent communication skills and a strong desire to help others achieve their fitness goals? We are seeking a Front Desk Sales Associate to join our team at TITLE Boxing Club.Key Responsibilities:Provide exceptional customer service to members and guests, ensuring a positive...


  • Farmington, Michigan, United States TITLE Boxing Club Full time

    Front Desk Sales AssociateAre you passionate about fitness and sales? Do you have excellent interpersonal skills and a strong desire to generate leads and grow the membership base? We are seeking a Front Desk Sales Associate to join our team at TITLE Boxing Club.Key Responsibilities:Provide exceptional customer service and sales support to members and...


  • Farmington, Michigan, United States TITLE Boxing Club Full time

    About TITLE Boxing ClubTITLE Boxing Club is a rapidly growing fitness operation with multiple locations across the country. We are seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Sales Associate.Job SummaryThe Front Desk Sales Associate will be responsible for providing exceptional customer service, generating new...


  • Farmington, Michigan, United States TITLE Boxing Club Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Sales Associate at TITLE Boxing Club. As a key member of our sales team, you will be responsible for generating new leads, selling memberships, and providing exceptional customer service to our members.Key ResponsibilitiesSales and Lead Generation:...


  • Farmington, Michigan, United States TITLE Boxing Club Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Sales Associate at TITLE Boxing Club. As a key member of our sales team, you will be responsible for generating new leads, building relationships with potential members, and providing exceptional customer service.Key ResponsibilitiesGenerate new leads...


  • Farmington, Michigan, United States Nemacolin Inc Full time

    Position SummaryAt Nemacolin, we're looking for a highly skilled and customer-focused individual to join our team as an Indulgence Desk Agent. As a key member of our front desk team, you will be responsible for creating exceptional guest experiences by providing personalized service, resolving issues efficiently, and exceeding expectations.Key...


  • Farmington Hills, Michigan, United States Prolim Global Full time

    Job Title: IT Help Desk LeadWe are seeking an experienced IT professional to lead our help desk team, providing technical support and guidance to our customers. The successful candidate will have a strong understanding of application support, troubleshooting, and team management.Key Responsibilities:Manage and mentor a team of IT help desk members, ensuring...


  • Farmington, Michigan, United States TITLE Boxing Club Full time

    About TITLE Boxing ClubWe are a dynamic and fast-paced fitness operation with multiple locations across the US. Our mission is to provide an exciting and challenging environment for our members to achieve their fitness goals.Job SummaryWe are seeking a highly motivated and enthusiastic Front Desk Sales Associate to join our team. As a key member of our sales...


  • Farmington, Michigan, United States Nemacolin Woodlands Resort Full time

    Job Summary:Nemacolin Woodlands Resort is seeking a skilled and customer-focused Front Desk Agent to provide exceptional service to our guests. As a key member of our Front Office team, you will be responsible for creating memorable experiences for our guests through personalized attention and attention to detail.Key Responsibilities:Provide fast and...


  • Farmington, Michigan, United States Virtual Service Operations Full time

    Virtual Service Operations Desktop Support OpportunityWe are seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Farmington, New Mexico.Key Responsibilities:Provide workstation software break fix supportPerform IMAC - PC install, moves, adds, and changesLoad imagesRecover and tag assetsSupport...

  • Marketing Specialist

    4 weeks ago


    Farmington, Michigan, United States Michigan Auto Law Full time

    As we expand our efforts to assist individuals who have suffered serious injuries across Michigan, we are excited to announce the growth of our marketing team. Michigan's leading and most esteemed Plaintiff's Law Firm, focusing on No-Fault and Serious Auto Injuries, is seeking a full-time Marketing Specialist to join our Marketing Department. This position...


  • Farmington, Michigan, United States Lithia Motors Full time

    Company: Lithia Motors Automotive Customer Service Specialist Lithia Motors is actively seeking an experienced Automotive Customer Service Specialist. If you have a strong background in delivering exceptional customer experiences and are driven to excel in a fast-paced environment, we would love to connect with you. Why Choose Lithia Motors? Join a leading...

  • Radiology Specialist

    3 weeks ago


    Farmington, Michigan, United States Triage Staffing LLC Full time

    About Triage Staffing LLC:Triage Staffing LLC is a leading provider of staffing solutions for the healthcare industry. We are committed to delivering high-quality services to our clients and providing a supportive work environment for our staff.Job Summary:We are seeking a skilled Radiology Specialist to join our team at Imaging Farmington. As a key member...


  • Farmington, Michigan, United States Nemacolin Woodlands Resort Full time

    Job Summary:Nemacolin Woodlands Resort is seeking a highly skilled and customer-focused individual to join our team as a Front Desk Agent. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key Responsibilities:Provide fast and...