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Case Management Coordinator
1 month ago
At The University of Kansas Health System, we are seeking a highly skilled and detail-oriented Case Management Assistant to join our team. As a Case Management Assistant, you will play a vital role in providing exceptional patient care and support to our patients and their families.
Key Responsibilities:- Maintain patient confidentiality and respect the rights, privacy, and property of others.
- Communicate timely, relevant, and accurate information to case managers and professionals involved in patient care.
- Screen and route telephone calls and written communications to appropriate staff.
- Communicate with payers for verification of benefits and alert staff to adverse determination responses.
- Facilitate the progression of care by obtaining necessary forms and distributing post-acute placement requests.
- Participate in team planning meetings and integrate the work of the healthcare team to coordinate resources and services.
- High School Graduate or equivalent.
- 3 or more years of broad administrative/secretarial experience.
- Excellent verbal and written communication skills.
- Strong customer service skills.
- Ability to work with multiple tasks simultaneously.
- Organizational skills and confidentiality.
- Associates or Bachelor's Degree in a related field.
- Healthcare background.
- Knowledge of contractual reimbursement methodology.
- Knowledge of community agencies/resources.
We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.