Residential Support Specialist
2 weeks ago
STATUS: Full Time, Hourly, Non-Exempt
PROGRAM: Louisville Family Housing Services
REPORTS TO: Housing Support Technician Supervisor
ABOUT THE ORGANIZATION:
Volunteers of America Mid-States (VOA) is a dedicated non-profit organization committed to enhancing the lives of individuals and communities across multiple states. Our mission focuses on providing essential housing solutions for families, veterans, and low-income seniors, alongside offering care for individuals with developmental disabilities and free HIV testing and education. With a legacy dating back to 1896, we have evolved into a professional team dedicated to fostering positive change and building thriving communities.
At VOA, we emphasize flexibility, collaboration, and a positive work environment. Our employees take pride in their contributions, and we offer a comprehensive benefits package to eligible team members.
BENEFITS:As a member of Volunteers of America Mid-States, you will enjoy a robust benefits package aimed at promoting a healthy work-life balance, including:
Health and Wellness:
- Employee Assistance Programs (EAP)
- Health and Wellness Initiatives
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Health Savings Accounts
- Short-Term Disability Coverage
- Legal Assistance Plans
Financial Benefits:
- Competitive Salary Packages
- Company-Paid Life Insurance
- 403b Retirement Savings Plan with Employer Matching
- Employee Discounts
- Loan Forgiveness Options through Federal Programs
- All company-paid benefits and paid time off effective immediately.
CULTURE:
Our work culture is built on various committees focused on commitment, justice, integrity, compassion, diversity, equity, and inclusion, as well as retention.
TRAINING & DEVELOPMENT:We provide numerous opportunities for professional growth, including:
- Leadership Development Programs
- Staff Development Initiatives
- Clinical Training and Development Programs
The Housing Support Technician (HST) plays a crucial role in overseeing the operational functions of homeless residential programs, ensuring the safety and security of clients while providing necessary programming support.
QUALIFICATIONS:To thrive in this position, candidates should possess at least a high school diploma or GED, with preference given to those with two years of post-secondary education. Experience in residential homeless programs or similar environments is advantageous. Familiarity with individuals in crisis or low-income situations is beneficial. Strong communication skills, both oral and written, along with proficiency in computer usage, are essential. A valid driver's license and a clean driving record are preferred but not mandatory. CPR/First Aid certification must be obtained within 30 days of employment.
KEY RESPONSIBILITIES:- Maintaining operational oversight of the facility in the absence of senior staff
- Managing front desk operations
- Ensuring client adherence to organizational policies
- Documenting client events and behaviors
- Conducting facility inspections and walk-throughs
- Assisting with tasks such as drug screenings and intake paperwork
- Participating in team and staff meetings
- Monitoring mealtimes, play areas, and security systems
- Reporting maintenance needs and safety concerns
- Performing additional duties as assigned
Volunteers of America is an equal opportunity employer, committed to fostering a diverse workplace. We welcome qualified applicants from all backgrounds and ensure fair consideration for employment without discrimination.
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