Restaurant Operations Manager
4 weeks ago
At IHOP, we believe in providing exceptional opportunities for growth and development. Our team environment fosters lasting friendships and unforgettable experiences.
WHAT WE OFFER
- Paid Time Off
- Comprehensive Health Coverage
- Dental and Vision Plans
- Complimentary Meals During Shifts
- Family Discounts
- On-the-Job Training
- Exclusive Discount Programs (including travel, fitness, mobile services, dining, vehicle purchases, clothing, and electronics)
- Monthly Performance Bonuses
KEY RESPONSIBILITIES
- Oversee daily operations, performance metrics, and team workload
- Encourage a culture of teamwork, respect, accountability, and trust
- Manage team member recognition and disciplinary actions, addressing concerns and resolving issues
- Implement financial strategies, local marketing initiatives, guest service standards, and human resource objectives for your location
- Engage with guests and professionally address any concerns
- Develop, implement, and monitor operational procedures to enhance efficiency
- Assist in recruiting, training, and retaining a strong food service team
- Ensure adequate inventory levels of food, supplies, and equipment
- Maintain compliance with health and safety regulations through diligent sanitation practices
- Ensure that all equipment and facilities meet federal compliance standards
QUALIFICATIONS
- Minimum of 2 years management experience in a fast-paced dining environment
- Proficient in Microsoft Office Suite, particularly Word and Excel
- Valid driver's license and dependable transportation
- Willingness to undergo a background check upon hiring
- Demonstrated leadership capabilities
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