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Restaurant Operations Manager

2 months ago

Knoxville, Tennessee, United States Krystal Restaurant Full time

Become a Leader as a Restaurant Operations Manager at Krystal Restaurant

Are you enthusiastic about guiding a team and delivering exceptional service to patrons? Do you excel in a dynamic environment and take pleasure in crafting outstanding customer experiences? If so, we have a thrilling opportunity for you.

Our Restaurant Operations Managers at Krystal are more than just supervisors – they are the backbone of our achievements. They concentrate on energizing restaurant teams, guaranteeing outstanding customer service, and overseeing daily restaurant functions.

Benefits/Perks:

  • Complimentary Meals
  • Paid Time Off
  • Health Benefits
  • Future Leaders Development Program
  • Flexible Work Hours
  • Holidays Off
  • Competitive Compensation
  • Performance Bonuses

Key Responsibilities & Qualifications:

Foster Team Development

At Krystal, we emphasize the growth and well-being of our team members. As an Operations Manager, you will:

  • Create a supportive work atmosphere
  • Encourage and empower your staff
  • Attract and nurture top talent
  • Inspire excellence among your team
  • Acknowledge and reward team contributions

Deliver Exceptional Customer Experiences

Impress our patrons with outstanding service and create unforgettable experiences that encourage repeat visits.

  • Establish clear expectations for your team
  • Address customer concerns swiftly
  • View operations from the customer's perspective

Brand Advocate

Represent Krystal with pride and engage with the local community to drive business growth.

  • Participate in community marketing efforts
  • Build relationships to enhance catering opportunities
  • Promote company-wide initiatives
  • Ensure effective execution of promotional activities

Strategic Business Planning

Oversee operations to provide exceptional customer experiences while achieving financial objectives.

  • Develop sales projections
  • Monitor inventory and food costs
  • Implement strategies for operational efficiency
  • Ensure compliance with brand standards

Facility Management

Guarantee a clean, safe, and inviting environment for all patrons and team members.

  • Maintain adherence to safety regulations
  • Address equipment issues promptly

Essential Knowledge, Skills, and Abilities

  • Strong leadership and customer service abilities
  • Effective communication skills
  • Problem-solving capabilities
  • Flexibility to work various shifts

Education and Experience Requirements

  • High school diploma or equivalent
  • Minimum of 3 years in a management role

Physical Requirements

  • Ability to lift up to 50 pounds
  • Handle product preparation and inventory
  • Follow proper lifting techniques

Krystal Restaurant has a long-standing tradition of serving customers since its inception. Our dedication to quality, affordability, and customer satisfaction has established us as a cherished brand in the communities we serve. Join us in upholding this legacy of excellence.