Restaurant Operations Manager

2 weeks ago


Knoxville, Tennessee, United States Krystal Restaurant Full time

Become a Leader at Krystal Restaurant as an Operations Manager

Are you dedicated to guiding a team and delivering exceptional service to customers? Do you excel in a dynamic setting and take pride in crafting memorable dining experiences? If this resonates with you, we have a rewarding opportunity.

As an Operations Manager at Krystal, you will play a pivotal role in our success. Your focus will be on energizing restaurant teams, ensuring outstanding customer service, and overseeing daily operations.

Benefits and Perks:

  • Complimentary Meals
  • Paid Time Off
  • Health Benefits
  • Leadership Development Program
  • Flexible Work Hours
  • Holidays Off
  • Competitive Pay
  • Performance Bonuses

Key Responsibilities:

Team Development

At Krystal, we emphasize the growth and well-being of our staff. As an Operations Manager, you will:

  • Foster a positive workplace culture
  • Encourage and empower your team
  • Attract and nurture top talent
  • Inspire excellence among team members
  • Acknowledge and reward achievements

Enhance Customer Experiences

Provide our customers with exceptional service and create unforgettable moments that encourage repeat visits.

  • Establish clear expectations for the team
  • Address customer concerns swiftly
  • View operations from the customer's perspective

Brand Ambassador

Represent Krystal with pride and engage with the community to foster business growth.

  • Participate in local marketing efforts
  • Build relationships to enhance catering opportunities
  • Promote company initiatives
  • Ensure effective execution of marketing campaigns

Operational Planning

Oversee operations to deliver exceptional customer experiences while achieving financial objectives.

  • Develop sales projections
  • Monitor inventory and food costs
  • Implement strategies for operational efficiency
  • Ensure compliance with brand standards

Facility Management

Maintain a clean, safe, and inviting environment for all customers and staff.

  • Ensure adherence to safety regulations
  • Address equipment issues promptly

Required Skills and Qualifications

  • Strong leadership and customer service skills
  • Effective communication abilities
  • Problem-solving skills
  • Flexibility to work various shifts

Education and Experience

  • High school diploma or equivalent
  • At least 3 years of management experience

Physical Requirements

  • Ability to lift up to 50 pounds
  • Handle product preparation and inventory
  • Follow proper lifting techniques

Join Krystal Restaurant, a brand with a rich history of serving customers since 1932, committed to quality, affordability, and customer satisfaction.



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