Senior Supply Chain Manager

3 weeks ago

San Francisco, California, United States RTA US Full time
Job Overview

Russell Tobin and Associates is seeking a Senior Supply Services Manager to lead and implement large-scale programs that drive the strategic acquisition and success of the Hosted Services community.

This role is responsible for creating, deploying, and monitoring key Hosted Services acquisition channels that are critical to delivering high-quality supply.

Key Responsibilities
  • Partner with agency vendors to ensure high-quality supply sourcing and onboarding.
  • Develop vendor training materials and collaborate with the vendor management team for seamless onboarding.
  • Lead host onboarding education work, ensuring hosts move through the funnel and convert to new active listings.
  • Manage contract worker reports and support contract negotiation and process as needed.
  • Ensure supply categories meet quality standards through developing materials with the Quality Standards team, disseminating information with Partnerships, and serving as the connective tissue between partners, partnerships, business, and operations teams.
  • Account manage key hosts, reviewing quality learnings, and ensuring hosts are prepared to deliver a 10-star Service.
  • Partner with the Community team, Host comms team, Business, and Analytics team to listen to host feedback, learn from hosts, and operationalize those learnings at a program level.
  • Implement programs and strategies to encourage hosts to enhance listing performance, improve guest experiences, and maximize earning potential.
  • Plan and execute comprehensive educational programs tailored to the needs of Services Hosts.
Requirements
  • Bachelor's degree in Marketing, Education, Operations, Business, or a related field.
  • 8+ years of experience in program management, educational content development, account management, operations, or a related role.
  • Proven ability to collaborate effectively with cross-functional teams and manage projects to successful completion.
  • Strong analytical skills with the ability to interpret data and draw actionable insights.
  • Excellent written and verbal communication skills, with a knack for distilling complex topics into clear and concise messages.
  • Highly organized, resourceful, and results-driven with the ability to manage multiple projects concurrently.
  • Creative thinker and problem solver, capable of generating innovative ideas and solutions.
  • Autonomous and self-motivated, with the ability to work independently while maintaining alignment with team goals.
  • Ability to synthesize complex ideas and distill them into simple, digestible concepts accessible to a large cross-functional audience.
  • Ability to manage a cross-functional team; people management experience is a plus.

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We provide tailored and swift sourcing solutions to connect top talent with companies.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

We offer comprehensive healthcare coverage, supplemental coverage, 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts to eligible employees.

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