Member Service Associate

3 days ago


Catonsville, Maryland, United States Sam's Club Full time

Job Description:

The Member Service Associate is responsible for delivering exceptional customer experiences and ensuring seamless transactions for members at Sam's Club.

About the Role:

  • Provide personalized service to members, addressing their needs and resolving any issues that may arise.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Maintain a clean, organized, and member-friendly environment, adhering to store standards.
  • Stay up-to-date on products and services offered by Sam's Club, making recommendations to members when relevant.

About You:

To excel in this role, you should possess excellent communication skills, be proactive in resolving member concerns, and maintain a positive attitude even in challenging situations.

Benefits:

  • Competitive Hourly Rate:$17.00 - $24.00 per hour* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
  • Eligibility for bonuses based on performance
  • Comprehensive health insurance plan
  • Paid time off and holidays
  • Employee discount programs

Requirements:

  • Previous experience in customer-facing roles or retail sales
  • Strong communication and problem-solving skills
  • Basic math skills and attention to detail


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