Member Service Associate
3 days ago
Job Description:
The Member Service Associate is responsible for delivering exceptional customer experiences and ensuring seamless transactions for members at Sam's Club.
About the Role:
- Provide personalized service to members, addressing their needs and resolving any issues that may arise.
- Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
- Maintain a clean, organized, and member-friendly environment, adhering to store standards.
- Stay up-to-date on products and services offered by Sam's Club, making recommendations to members when relevant.
About You:
To excel in this role, you should possess excellent communication skills, be proactive in resolving member concerns, and maintain a positive attitude even in challenging situations.
Benefits:
- Competitive Hourly Rate:$17.00 - $24.00 per hour* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
- Eligibility for bonuses based on performance
- Comprehensive health insurance plan
- Paid time off and holidays
- Employee discount programs
Requirements:
- Previous experience in customer-facing roles or retail sales
- Strong communication and problem-solving skills
- Basic math skills and attention to detail
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