Customer Service Associate

4 weeks ago


Catonsville, Maryland, United States Sam's Club Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate. This role is responsible for providing exceptional member service, ensuring the smooth operation of our store, and contributing to the overall success of our organization.

Key Responsibilities:

  • Providing prompt and courteous service to members, answering their questions, and resolving any issues that may arise
  • Maintaining a clean and organized store environment, including restocking shelves, facing merchandise, and sweeping floors
  • Processing transactions accurately and efficiently using cash registers and other point-of-sale systems
  • Assisting with receiving and stocking merchandise, as well as rotating stock to ensure freshness and availability
  • Maintaining a safe and secure work environment by following company policies and procedures

Requirements:

  • High school diploma or equivalent required; prior retail experience preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively with members and colleagues
  • Ability to lift up to 25 pounds and stand for long periods of time
  • Basic math skills and accuracy with handling cash and operating a cash register

Benefits:

  • Competitive hourly wage: $17.00 - $24.00
  • Ongoing training and development opportunities to enhance your skills and career advancement
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Paid time off, including vacation days and holidays


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