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Flooring Field Customer Service Specialist

1 month ago

Reno, Nevada, United States Interior Logic Group Full time
Job Overview

We are seeking a skilled Flooring Field Customer Service Technician to join our team. The successful candidate will be responsible for providing exceptional customer service regarding warranty repair or installation of Carpet, Wood and LVP products.

Key Responsibilities:

  • Provide excellent customer service to builders and homeowners
  • Perform simple repairs and touch-ups following production installation
  • Perform minor installation tasks following/during production process
  • Other duties as assigned

Requirements:

  • High School diploma or general education degree (GED) or 3 years related experience and/or training
  • 1 to 3 years of experience in the Flooring trades of carpet, wood, & LVP
  • Valid Driver's License and vehicle insurance as required by State law

Level II and III Requirements:

  • Additional experience and qualifications as outlined in the job description

Company Overview:

We are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers.