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Transportation Coordinator

2 months ago

Philadelphia, Pennsylvania, United States First Student Full time
Job Title: Dispatcher

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day. Our family of brands includes Transco, Total Transportation, Maggies Paratransit, and GVC II.

Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Dispatcher Responsibilities:
  • Oversees all routes and scheduling of buses
  • Counsels and coaches drivers and monitors
  • Handles heavy phone and radio traffic
  • Takes all scheduling and driver complaints, reports to Operations Supervisor/Contract Manager
  • Serves as primary communication liaison with major contracted customer
  • May handle charter reservations, billing, or driver payroll
  • Provides solutions to drop-off and pick-up problems
  • Handles back-up driver duties or performs miscellaneous clerical duties as needed
  • Completes assignment of special projects
  • Assists with supervision of day-to-day operations
Requirements:
  • 3-5 years experience
  • High school diploma or equivalent
  • Basic knowledge of radio dispatch equipment
  • Excellent communication and customer service skills
  • Ability to deliver under time constraints and deadlines
  • Previous terminal operations, dispatch, or driver experience
  • Computer literate
  • Subject to DOT drug testing and physical

First Student is committed to providing a safe and healthy work environment. We strive to attract and retain a diverse workforce and are an equal opportunity employer. We will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law.