Car Wash Team Member

5 days ago


Byron Center, Michigan, United States Tommy Car Wash Systems Full time
Job Title: Retail Sales Specialist

At Tommy's Express Car Wash, we're seeking a highly motivated and customer-focused Retail Sales Specialist to join our team. As a key member of our sales team, you will be responsible for driving sales growth, building customer relationships, and delivering exceptional customer service.

Key Responsibilities:
  • Coach and mentor team members to improve sales and membership sign-ups
  • Coordinate and participate in local marketing campaigns to promote our services
  • Assist customers with app and membership sign-ups, and provide quick and friendly customer service
  • Host customer appreciation events and promote social media following and customer reviews
  • Partner with local businesses to market our services and build relationships
  • Learn and operate all aspects of POS and LPR systems to operate car wash equipment
  • Maintain wash equipment and perform routine care as needed
  • Oversee all property aesthetics and maintain cleanliness of interior and exterior of car wash and grounds
  • Monitor wash quality of vehicles and exemplify and uphold the WE OWN IT culture
Requirements:
  • Must be willing to work hard, build relationships, and love people
  • Set an example to all team members of working hard and doing your best
  • Try your best every day and come to work with a winning attitude
Work Environment:

This role operates in a professional retail environment, with car wash operating hours from 7:00am - 9:00pm, Monday through Sunday. The team member must be able to work in a fast-paced environment, move equipment weighing up to 30 pounds, and walk, bend, twist, turn, stoop, climb steps, reach with hands, and use hands to fingers.

This job requires weekend work shifts and may involve travel for sales and marketing opportunities. The team member must be able to work and commute in all weather conditions.


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