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Medical Office Coordinator
2 months ago
The Medical Office Coordinator plays a vital role in ensuring the smooth operation of our physician practice/office. As a key member of our team, you will be responsible for providing exceptional administrative support to our providers and staff.
Key Responsibilities:- Patient Communication: Greet and communicate with patients in a courteous and professional manner, identifying yourself and your department.
- Phone Management: Answer telephones in a timely, courteous, and professional manner, utilizing appropriate scripting.
- Insurance Verification: Verify active primary and secondary third-party payer insurance coverage eligibility with the payers via prescribed format.
- Appointment Scheduling: Schedule patient appointments based on department protocols to maximize provider productivity.
- Patient Registration: Accurately register patients, ensuring that the required information is obtained, confirming identity, address, phone numbers, PCP, insurance, co-pay, and other pertinent information to complete patient registration.
- Education: High school diploma or equivalent.
- Experience: Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred.
- Technical Skills: Excellent keyboard skills, proficiency in a Windows-based computer environment, and Microsoft Office products.
- Day Shift: Hours may vary.
- Great Benefits: Effective day one.
- Patient-Centric Environment: A diverse and inclusive culture.
- Career Growth and Advancement Potential: Opportunities for professional development.
Trinity Health Of New England is a group of primary care providers, specialists, and surgeons serving patients in Connecticut and western Massachusetts. We offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.
Our Commitment to Diversity and Inclusion:
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. We integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
