Student Success Advocate

7 days ago


Richmond Heights, Virginia, United States Commonwealth of Virginia Full time

Job Summary:

The Student Support Case Worker will play a vital role in connecting students with essential services and resources that address personal challenges outside of the classroom, ensuring their academic progress and achievement of educational goals.

Key Responsibilities:

  • Develop and maintain knowledge of college resources, enrollment processes, and operations to effectively support students.
  • Communicate effectively with individuals from diverse backgrounds, both verbally and in writing.
  • Establish and maintain positive working relationships with faculty, staff, and administrators to ensure seamless support services.
  • Utilize personal computers and current software programs to efficiently manage student support services.

Requirements:

  • Working knowledge of college resources, enrollment processes, and operations.
  • Ability to communicate effectively with individuals from diverse backgrounds.
  • Demonstrated ability to work independently and establish positive working relationships with faculty, staff, and administrators.
  • Ability to utilize personal computers and current software programs.
  • Coursework in human services or a similar field.

Preferred Qualifications:

  • Knowledge of student supports and essential human services.
  • Some knowledge of state and federal financial aid regulations.


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