IT Support Specialist
2 hours ago
ASM Global, a leading provider of public assembly facilities, is seeking a skilled IT Support Specialist to join our team.
Job Summary:We are looking for a highly motivated and detail-oriented individual to provide technical support for our facilities, including installations, repairs, and maintenance of electronics and telecommunications equipment. The successful candidate will have excellent problem-solving skills, strong communication abilities, and a passion for delivering exceptional customer service.
Key Responsibilities:- Provide technical support for event technology services, including audio-visual equipment and related infrastructure.
- Install, repair, and maintain electronics and telecommunications equipment, including cabling infrastructure.
- Research and develop recommendations for maintenance and capital improvements of equipment and systems.
- Monitor system efficiencies and recommend solutions to improve performance.
- Conduct regular inspections of workspaces to ensure proper housekeeping, safety, and compliance.
- High school diploma or equivalent required.
- Six months of experience in a technical support or related role.
- Experience in an event-related technical role preferred.
- Knowledge of cabling infrastructure and network/VLAN troubleshooting preferred.
The successful candidate will be required to work in a fast-paced environment, often under pressure to meet deadlines. The position may require work inside or outside of the building, as needed by events. The employee will be exposed to various weather conditions and working environments, including dirty, hot, cold, wet, and slippery conditions.
ASM Global is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRAA Federal Contractor.
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