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IT Support Specialist

2 months ago

Jacksonville, Florida, United States Petticoat-Schmitt Full time
Job Title: IT Support Specialist

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Petticoat-Schmitt. As an IT Support Specialist, you will be responsible for providing technical expertise and support to our users, ensuring that our IT systems and infrastructure are running smoothly and efficiently.

Key Responsibilities:
  • Resolve technical issues independently or escalate to vendors as needed
  • Provide day-to-day IT support to users, including setup and configuration of devices and software
  • Develop and maintain knowledge of IT systems, software, and hardware to provide effective support
  • Collaborate with IT teams to identify and resolve technical issues
  • Communicate technical information to non-technical users in a clear and concise manner
Requirements:
  • CompTIA A+, Network+, or equivalent experience
  • Strong understanding of operating systems, business applications, and network fundamentals
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Valid driver's license
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Cell phone allowance and company performance incentives
  • Unlimited paid time off and 6 paid holidays

Petticoat-Schmitt is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.