Network Operations Center Manager

2 weeks ago

Knoxville, Tennessee, United States RCN Technologies Full time
About RCN Technologies

We are a dynamic company that continuously innovates and grows in the technology industry. Our focus on new technologies like 5G, Private Cellular Networks, and Mobile Connectivity Solutions means you will be working on groundbreaking projects and solutions that redefine the way people connect.

Our Culture

We value teamwork, collaboration, and a culture of extreme ownership. Our EOS business operating system empowers collaboration across the organization, ensuring that your voice is heard and valued. Our leadership team is engaged and approachable, inviting contributions from every employee, regardless of rank.

Job Summary

We are seeking an exceptional leader to join our team as a Network Operations Center (NOC) Manager. As a NOC Manager, you will play a pivotal role in driving operational excellence, fostering team growth, and optimizing customer experiences. You will be at the forefront of our innovative solutions, disrupting traditional telecommunications and connectivity channels.

Key Responsibilities
  • Lead and motivate a cross-functional team to achieve strategic objectives and drive company growth.
  • Ensure exceptional customer service throughout the deployment and post sales support journey.
  • Manage and optimize our network operations and customer support teams, providing industry-leading services for monitoring, maintenance, support, field service testing, systems maintenance, security management, training, development, and technical projects.
  • Implement and maintain quality standards, processes, and controls for successful service delivery and product assembly.
  • Collaborate with stakeholders to develop improvements to products based on field testing, customer feedback, and new ideas.
  • Maintain accountability for employee job requirements, success criteria, policies, and procedures, fostering a culture of extreme ownership.
  • Drive continuous improvement efforts, increasing efficiency and accuracy across operations.
  • Plan and recruit to maintain necessary staffing levels for successful operations.
Requirements
  • Exceptional leadership skills with a proven track record of successfully leading teams and motivating employees.
  • At least 3-5 years in a team leadership position and a degree in Business, Information Technology, Management Information Systems, or a relevant field.
  • Tech savviness with a passion for technology and sufficient understanding of network topology and network management.
  • Certifications from industry leaders such as Cradlepoint, Cisco, Digi, Inseego, Peplink, Juniper, Fortinet, Velocloud, Palo Alto, and Citrix are highly valued, along with relevant training to enhance your expertise.
  • Organizational wizardry with proficiency in managing multiple departments and initiatives concurrently.
  • Strategic vision with the ability to make critical decisions and devise organizational plans for success.
  • Entrepreneurial mindset with a hunger for driving growth and seeking out opportunities for improvement.
  • Superior problem-solving skills with the capability to tackle complex challenges and find innovative solutions.
  • Excellent communication skills with stellar verbal and written communication skills to engage with stakeholders.
  • Technology know-how with knowledge of Wireless Technology, Networking, and Telecommunications preferred (5G, 4G, cellular networking, Wi-Fi systems, POTS systems, local networking, Private cellular, IoT systems, and more).
  • Collaborative spirit with the ability to work effectively with others on a common task, respecting the needs and contributions of the team.
Benefits
  • Competitive compensation tailored to your experience and achievements.
  • Health, vision, and dental insurance options to ensure your well-being.
  • Work-life flexibility with Flex Days (work from anywhere), Unlimited Paid Time Off, and 4 weeks of Paid Parental Leave for work-life integration.
  • Family-friendly environment with various events and a fully stocked refrigerators, snacks, and beer taps.
  • Innovative workspace with a brand-new, purpose-built office in downtown Knoxville.
  • Continuing education with access to both hands-on and online courses to support your professional development.

  • Network Operations Center Manager

    4 weeks ago

    Knoxville, Tennessee, United States Lorven Technologies Full time

    Job Title: Network Operations Center AdministratorAt Lorven Technologies, we are seeking a highly skilled Network Operations Center Administrator to join our team. As a key member of our IT infrastructure team, you will be responsible for supporting the day-to-day operations of our network infrastructure, including troubleshooting, monitoring, and...

  • Network Operations Center Manager

    4 weeks ago

    Knoxville, Tennessee, United States Lorven Technologies Full time

    Job Title: Network Operations Center AdministratorLorven Technologies is seeking a highly skilled Network Operations Center Administrator to join our team. As a key member of our IT infrastructure team, you will be responsible for supporting and maintaining our network infrastructure, ensuring high availability and performance.Key Responsibilities:Support...

  • Network Operations Center Manager

    3 weeks ago

    Knoxville, Tennessee, United States RCN Technologies Full time

    Job Title: Network Operations Center ManagerRCN Technologies is seeking an exceptional leader to join our team as a Network Operations Center Manager. As a key member of our organization, you will be responsible for leading and motivating a cross-functional team to achieve strategic objectives and drive company growth.Key Responsibilities:Lead and motivate a...

  • Network Operations Center Manager

    2 weeks ago

    Knoxville, Tennessee, United States RCN Technologies Full time

    Network Operations Center ManagerRCN Technologies is seeking an exceptional leader to join our team as a Network Operations Center Manager. As a key member of our team, you will be responsible for leading and motivating a cross-functional team to achieve strategic objectives and drive company growth. You will ensure exceptional customer service throughout...

  • Network Operations Center Manager

    2 weeks ago

    Knoxville, Tennessee, United States RCN Technologies Full time

    Job OverviewWe are seeking a highly skilled and experienced Network Operations Center Manager to join our team at RCN Technologies. As a key member of our operations team, you will be responsible for leading and motivating a cross-functional team to achieve strategic objectives and drive company growth.Key ResponsibilitiesLead and motivate a cross-functional...

  • Network Operations Center Manager

    2 weeks ago

    Knoxville, Tennessee, United States RCN Technologies Full time

    Unlock Your Potential as a Network Operations Center ManagerAre you a visionary leader with a passion for driving growth and innovation in the technology sector? Do you thrive in fast-paced environments where no two days are ever the same? If so, RCN Technologies invites you to join our dynamic team as a Network Operations Center (NOC) Manager.As a NOC...

  • Network Operations Center Manager Position

    2 weeks ago

    Knoxville, Tennessee, United States RCN Technologies Full time

    Unlock Your Potential as a Network Operations Center ManagerAre you a visionary leader with a passion for driving growth and innovation in the technology sector? Do you thrive in a dynamic environment where creativity and problem-solving skills are valued? If so, RCN Technologies invites you to join our team as a Network Operations Center (NOC) Manager.About...

  • Network Operations Center Technician

    3 weeks ago

    Knoxville, Tennessee, United States TEKsystems Full time

    Job SummaryWe are seeking a skilled Network Operations Center Technician to join our team. As a NOC Technician, you will be responsible for providing technical support and assistance to our network operations team.Key Responsibilities:Provide technical support and assistance to the network operations teamAssist with ongoing projects and upgrades to our...

  • Network Operations Center Administrator

    2 months ago

    Knoxville, Tennessee, United States Lorven Technologies Full time

    Job Title: Network Operations Center AdministratorLocation: OnsiteDuration: 6+ Months contractJob Summary:Lorven Technologies is seeking a highly skilled Network Operations Center Administrator to support our network infrastructure. As a key member of our team, you will be responsible for ensuring the smooth operation of our network, providing technical...

  • Network Operations Center Specialist

    2 weeks ago

    Knoxville, Tennessee, United States Lorven Technologies Full time

    Job Title: Network Operations Center AdministratorAt Lorven Technologies, we are seeking a highly skilled Network Operations Center Administrator to join our team. The successful candidate will be responsible for supporting our network infrastructure and ensuring the smooth operation of our systems.Key Responsibilities:Support and maintain our network...

  • Network Operations Center Engineer

    3 weeks ago

    Knoxville, Tennessee, United States Ampcus Full time

    Ampcus Inc. Job OpportunityAmpcus Inc. is a leading provider of technology and business consulting services. We are seeking a highly skilled Network Operations Center Engineer to join our team.Key Responsibilities:Monitor network performance and respond to alerts in a timely manner.Collaborate with cross-functional teams to resolve complex technical...

  • Network Operations Center Engineer

    4 days ago

    Knoxville, Tennessee, United States Ampcus Full time

    Job Title:NOC EngineerJob Summary:Ampcus Inc. is a leading provider of technology and business consulting services. We are seeking a highly skilled Network Operations Center Engineer to join our team.Key Responsibilities:Monitor network performance and respond to alerts in a timely manner.Collaborate with cross-functional teams to resolve complex technical...

  • Travel Center Operations Manager

    2 weeks ago

    Knoxville, Tennessee, United States PILOT Full time

    Pilot Company is a leading network of travel centers with a strong commitment to quality and customer service. We are seeking a skilled and motivated Shift Lead to join our team at our travel center locations. As a Shift Lead, you will be responsible for supervising employees and general operations of the store. The ideal candidate will possess excellent...

  • Travel Center Operations Manager

    1 month ago

    Knoxville, Tennessee, United States Pilot Company Full time

    Job DescriptionPilot Company is a leading network of travel centers with a strong commitment to customer service and quality. We are seeking a skilled Shift Leader to join our team and oversee the daily operations of our store.Key Responsibilities:Supervise employees and ensure excellent customer serviceAssist managers with tasks to maintain a well-run...

  • Travel Network Operations Specialist

    3 days ago

    Knoxville, Tennessee, United States TEKsystems Full time

    Join a Dynamic Team as a Travel Network Operations SpecialistAt TEKsystems, we are seeking entry to mid-level network technicians to help with ongoing projects and general support in our Network Operations Center (NOC). As a Travel Network Operations Specialist, you will be responsible for providing technical expertise and support to our travel technology...

  • Travel Operations Manager

    7 days ago

    Knoxville, Tennessee, United States Pilot Travel Centers, LLC Full time

    Travel Center Shift Lead RolePilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division serves as a vital part of our operations.Key Responsibilities: Lead a team of travel center staff Ensure seamless customer...

  • Travel Center Operations Supervisor

    2 weeks ago

    Knoxville, Tennessee, United States Pilot Company Full time

    Job Title: Travel Center Shift LeadPilot Company is a leading network of travel centers with a strong commitment to customer service and team member development. As a Travel Center Shift Lead, you will play a key role in ensuring the smooth operation of our retail and fueling locations.Key Responsibilities:Supervise employees and general operations of the...

  • Clinical Operations Manager

    1 week ago

    Knoxville, Tennessee, United States Piedmont Physician Network, LLC Full time

    Job Summary:The Clinical Operations Manager is responsible for overseeing the clinical and operational functions of an assigned practice(s). This includes ensuring smooth and efficient operations, inventory control, ordering supplies, personnel management, patient relations, and patient flow. The Clinical Operations Manager is a working manager who is...

  • Clinical Operations Manager

    5 days ago

    Knoxville, Tennessee, United States Piedmont Physician Network, LLC Full time

    Job Summary:The Clinical Supervisor is a working manager responsible for overseeing the daily clinical operations of an assigned practice(s). This includes ensuring smooth and efficient operations, inventory control, ordering supplies, personnel management, patient relations, and patient flow.Responsibilities include optimizing staff performance, scheduling...

  • Principal Network Architect

    2 weeks ago

    Knoxville, Tennessee, United States LPL Financial Holdings, Inc. Full time

    Job Overview:LPL Financial Holdings, Inc. is seeking a highly skilled Principal Network Architect to join our team. As a key member of our engineering team, you will be responsible for designing, engineering, and operating our LAN/WAN and hybrid Data Center environments.The ideal candidate will have a strong background in network architecture, engineering,...