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Retail Sales Support Manager

2 months ago


Jacksonville Illinois, United States Jobs for Humanity Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Support Associate to join our team at Jobs for Humanity. As a Sales Support Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Deliver a friendly and efficient cash wrap experience, ensuring customers leave the store satisfied and eager to return.
  • Reinforce customer buying decisions at checkout, providing personalized recommendations and solutions to meet their needs.
  • Recover merchandise on the sales floor, maintaining a tidy and organized store environment that reflects our brand's high standards.
  • Replenish merchandise to brand standards, ensuring shelves are fully stocked and visually appealing.
  • Process merchandise to be sales floor ready and maintain the back room, adhering to our strict inventory management procedures.
  • Assist with other projects as needed, including floorset and shipment processing, to ensure seamless store operations.
  • Abide by policies and procedures as advised, upholding our commitment to operational excellence and customer satisfaction.
What We Offer

As a Sales Support Associate at Jobs for Humanity, you can expect a competitive, performance-based compensation and benefits package, including:

  • A merchandise discount, allowing you to enjoy our products at a special rate.
  • A no-cost mental health and well-being program, prioritizing your overall well-being.
  • Health coverage with a variety of plans to choose from, ensuring you and your loved ones are protected.
  • Flexible and affordable saving programs, helping you achieve your financial goals.
  • Flexible scheduling and opportunities for paid time off, allowing you to balance work and personal life.
Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A customer-focused mindset, with a passion for delivering exceptional experiences.
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Adaptability and flexibility, with a willingness to learn and take on new challenges.
Why Join Us?

At Jobs for Humanity, we are committed to creating a diverse, equitable, and inclusive culture that values and celebrates individual differences. We believe that everyone deserves access to opportunities and resources that enable them to thrive. As a Sales Support Associate, you will be part of a dynamic team that is dedicated to making a positive impact in our communities and beyond.