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Retail Sales Support Manager
2 months ago
We are seeking a highly motivated and customer-focused Sales Support Associate to join our team at Jobs for Humanity. As a Sales Support Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth.
Key Responsibilities- Deliver a friendly and efficient cash wrap experience, ensuring customers leave the store satisfied and eager to return.
- Reinforce customer buying decisions at checkout, providing personalized recommendations and solutions to meet their needs.
- Recover merchandise on the sales floor, maintaining a tidy and organized store environment that reflects our brand's high standards.
- Replenish merchandise to brand standards, ensuring shelves are fully stocked and visually appealing.
- Process merchandise to be sales floor ready and maintain the back room, adhering to our strict inventory management procedures.
- Assist with other projects as needed, including floorset and shipment processing, to ensure seamless store operations.
- Abide by policies and procedures as advised, upholding our commitment to operational excellence and customer satisfaction.
As a Sales Support Associate at Jobs for Humanity, you can expect a competitive, performance-based compensation and benefits package, including:
- A merchandise discount, allowing you to enjoy our products at a special rate.
- A no-cost mental health and well-being program, prioritizing your overall well-being.
- Health coverage with a variety of plans to choose from, ensuring you and your loved ones are protected.
- Flexible and affordable saving programs, helping you achieve your financial goals.
- Flexible scheduling and opportunities for paid time off, allowing you to balance work and personal life.
To succeed in this role, you will need:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- A customer-focused mindset, with a passion for delivering exceptional experiences.
- Basic math skills and accuracy when handling cash and operating a point-of-sale system.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Adaptability and flexibility, with a willingness to learn and take on new challenges.
At Jobs for Humanity, we are committed to creating a diverse, equitable, and inclusive culture that values and celebrates individual differences. We believe that everyone deserves access to opportunities and resources that enable them to thrive. As a Sales Support Associate, you will be part of a dynamic team that is dedicated to making a positive impact in our communities and beyond.