Senior Knowledge Management Specialist

4 weeks ago

Washington, Washington, D.C., United States Constant Associates Full time
About Your Position

CONSTANT is seeking a Senior Knowledge Management (KM) Specialist to support the Office of Fleet and Asset Management (OFAM). The mission of OFAM is to provide effective and efficient management of Customs and Border Protection's (CBP) fleet and asset resources. This includes acquiring and disposing of vehicles and equipment, maintaining and repairing fleet assets, ensuring compliance with regulations and standards, and supporting operational needs through efficient asset management.

This Is What You'll Do

The Senior Knowledge Management (KM) Specialist will play a crucial role in supporting knowledge management initiatives. This position requires a strong understanding of SharePoint administration, customization, and troubleshooting, and a passion for aligning knowledge management practices with organizational goals. The ideal candidate will have excellent communication, organizational, and problem-solving skills, and be able to work collaboratively with a diverse team.

Key Responsibilities

Lead and manage knowledge management initiatives within the Office of Fleet and Asset Management
Oversee SharePoint administration, customization, and troubleshooting
Align KM strategies with organizational goals and objectives
Design and implement effective information structures
Plan, execute, and manage complex KM projects
Make strategic decisions and drive process improvements
Develop and deliver comprehensive training programs
Lead and mentor junior KM specialists
Ensure compliance with information management regulations

Qualifications

Bachelor's degree required (Information Systems, Business Administration/Analytics, Technical Communication) or a relevant field
4-10 years of relevant KM experience
Expertise in SharePoint administration and management
Strong understanding of KM principles and best practices
Proven ability to lead and manage projects
Excellent communication and interpersonal skills
Strong decision-making and problem-solving abilities
Ability to influence and collaborate with stakeholders
Knowledge of information management regulations and security standards
Must pass a CBP Background Investigation (BI)

Location, Compensation & Benefits

DMV area
Occasional work on-site at CBP offices in DC
Competitive compensation is based on the capability of the candidate

Comprehensive Benefits Package

National Healthcare Insurance (including a 100% employer-paid coverage option)
Dental Insurance
Vision Insurance
Employee Assistance Program "EAP" (company paid)
401(k) with Generous Employer Match
Flexible Paid Time Off
Ten (10) Paid Holidays
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
AFLAC Critical Illness, Hospital, Accident Plans
Volunteer Paid Time Off
Professional Development
Work From Home Stipend
Life and AD&D Insurance (company paid)
Long Term Disability (company paid)

About CONSTANT

CONSTANT is an award-winning consultancy focused on executing our mission of making the world a safer place. We are an 8(a)-certified and Economically Disadvantaged Woman Owned Business (EDWOSB) with a long history of helping clients across all levels of government and the private sector prepare for catastrophic disasters and emerging threats. Our core areas of expertise include emergency management, emerging threats, health security, and healthcare preparedness. Across those areas, we provide planning, training, exercise, outreach, and staffing services. We are deeply committed to delivering superior customer service, providing a platform for our team members to thrive and prosper, and embodying our signature entrepreneurial spirit and core values.

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