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Director of Mortgage Programs and Operations

2 months ago


Washington, United States City First Full time
About the Role

We are seeking an experienced leader to serve as the Director of Mortgage Programs for Homes by City First Enterprises. The ideal candidate will be passionate about expanding affordable homeownership opportunities for low-to moderate-income borrowers, particularly those from African American/Black and Hispanic/Latinx communities in the DC and Baltimore Metro areas.

Key Responsibilities
  • Strategic Leadership: Provide strategic leadership and oversight for Homes by City First Enterprises' mortgage programs, particularly the Down Payment Assistance (DPA) initiative.
  • Program Implementation: Oversee the implementation of Special Purpose Credit Programs (SPCPs) residential second mortgage program, including loan origination, underwriting, processing, and closing of residential mortgages.
  • Process Development: Author processes and procedures of loan operations, including pipeline management, TRID compliance, and product fulfillment.
  • Team Management: Manage a team of professionals responsible for loan origination, underwriting, processing, and closing.
  • Stakeholder Engagement: Develop and maintain relationships with internal and external stakeholders, including financial institutions, community organizations, and government agencies.
  • Compliance and Risk Management: Ensure the organization maintains its commitment to transparency, equity, and responsibility in all operations, and develop and implement strategies to mitigate potential risks.
  • Performance Tracking: Lead tracking and reporting on key performance indicators and preparing dashboards for internal and external stakeholders.
Requirements and Qualifications
  • Education: Bachelor's degree in a relevant field from a four (4) year college or university, or equivalent combination of training and experience.
  • Experience: Minimum of 5-8 years of experience in a related role, with a deep understanding of mortgage loan operations, originations, and procedures.
  • Skills: Strong project management skills, proven leadership skills, and ability to manage a team.
  • Commitment: Deep commitment to social equity and addressing the homeownership gap for underserved communities.
Desired Qualities
  • Industry Knowledge: Strong understanding of down payment assistance programs and mortgage lending processes.
  • Market Knowledge: Understanding of the specific challenges and opportunities in the DC and Baltimore Metro housing markets.
  • Technical Skills: Proficiency with loan origination software.
  • Continuous Improvement: Continuous improvement mindset and willingness to stay informed about industry changes and implement innovative lending solutions.
Compensation and Benefits

We offer a competitive salary range between $100,000 to $120,000 annually, as well as a generous benefits package that includes employer-sponsored health and dental insurance, life insurance, a health savings account with annual employer contributions, a retirement plan with employer matching, paid parental leave, and a generous paid-time-off program.