Student Services Coordinator

4 weeks ago


Orchard Park, New York, United States Bryant & Stratton Full time
Job Summary

We are seeking a highly organized and detail-oriented Student Services Assistant to join our team at Bryant & Stratton College. As a Student Services Assistant, you will play a critical role in supporting the student enrollment process, preparing student records, and providing excellent customer service to internal and external contacts.

Key Responsibilities
  • Registration and Scheduling: Create and manage semester and yearly class schedules, including all changes, in an accurate and timely manner. Registration and scheduling data entry for new, continuing, and FSR students. Review new student files for compliance.
  • Reporting: Manage FSR data when CRM updates occur.
  • Transcript Duties: Request transcripts and files for returning students internally and externally.
  • Customer Service: Provide customer service through reviewing, assessing, routing, answering, and monitoring follow-up action steps on all correspondence.
  • Technical Applications: Use multiple technical applications, including MS Office, database management, graphics, electronic calendar, and other technical applications.
Requirements
  • Education: Associate's degree required, Bachelor's degree preferred.
  • Experience: 1-2 years of experience in an administrative role.
  • Skills: Ability to learn curriculum requirements, course content, and necessary pre-requisites within each program offered. Internet savvy with multiple browsers. Ability to function effectively as part of a team to meet overall campus goals.
Physical Demands and Work Environment

This position requires standing or sitting in a stationary position as well as the occasional need to lift, carry, push, and/or move objects up to 10 pounds. The position also requires the use of computer technology/equipment and the ability to convey detailed and essential instructions or ideas accurately, loudly, or quickly.



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