HVAC Service Technician
5 days ago
Reding Inc is seeking a skilled HVAC Service Technician to join our team. As a key member of our team, you will be responsible for delivering exceptional service and support to our customers.
Responsibilities:- Create a positive customer experience by completing services correctly and efficiently.
- Present professionally to customers and communicate effectively.
- Mentor and develop apprentices to achieve desired performance metrics.
- Perform thorough and accurate HVAC inspections and communicate findings to customers.
- Complete all required documentation and collect fees.
- Facilitate orders for parts and ensure preparedness for appointments.
- Record material used and consumed for job costing and replenishing.
- Work with manager/dispatch to schedule follow-up appointments.
- Transport materials and tools to job sites and maintain a clean and stocked truck.
- Protect customers' homes from damage and leave them cleaner than when arrived.
- Coordinate with other departments to ensure job objectives are met.
- Communicate the benefits of Club Memberships.
- High school diploma/GED.
- Preferably 3 years of HVAC service experience.
- Knowledge of industry equipment, field concepts, practices, procedures, tools, and equipment.
- Strong relationship building skills, customer focused, and disciplined.
- Excellent verbal and written communication skills.
- Function in a team environment.
- Valid driver's license and approved to drive by Company's insurance carrier.
- Ability to work in indoor/outdoor conditions with varying temperatures and elements.
- Climb ladders and steep stairs.
- Stand, stoop, bend, crouch, kneel, sit, and reach for extended periods.
- Work in tight spaces such as attics and crawlspaces.
- Ability to lift 50 pounds and push, pull, carry, or maneuver heavier items with assistance.
- Occasionally work from heights 15 feet or higher above ground.
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