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Restaurant Team Lead

2 months ago

Davenport, Iowa, United States Hawaiian Bros Island Grill - Bravehart Full time
Job Overview

A Restaurant Team Lead at Hawaiian Bros Island Grill - Bravehart provides leadership to crew members and other team leads during a shift to ensure exceptional quality, service, and cleanliness to customers. This role involves a variety of tasks, including planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting company standards, monitoring safety, security, and profitability, and communicating with the next team lead to help prepare them to run a great shift.


Key Responsibilities
  • Shift Operations
    • Lead production or assembly to meet customer demand
    • Manage inventory and maintain a clean and organized workspace
    • Ensure quality food production and exceptional customer service
    • Monitor safety and security protocols
  • Team Management
    • Delegate responsibilities to team members and ensure they are meeting customer expectations
    • Train and develop team members to improve performance
    • Recognize and reward team members for their achievements
  • Communication
    • Communicate effectively with team members, management, and customers
    • Provide feedback and coaching to team members

Requirements
  • Leadership Skills
    • Ability to lead and motivate team members
    • Strong communication and interpersonal skills
  • Problem-Solving Skills
    • Ability to analyze problems and develop solutions
    • Strong decision-making skills
  • Attention to Detail
    • Ability to maintain a clean and organized workspace
    • Attention to detail in food production and customer service

Disclaimer
This job posting is for a position in a restaurant owned and operated by an independent franchisee organization, not Hawaiian Bros, Inc. This means the independent franchisee, and not Hawaiian Bros, Inc., is alone responsible for all employment-related matters in the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling. Hawaiian Bros, Inc. will not receive a copy of any job application and possesses no control over interviewing, hiring, or the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee, and not Hawaiian Bros, Inc., will be your employer. This job posting contains some general information about what it is like to work in a Hawaiian Bros restaurant, but is not a complete job description. People who work in a Hawaiian Bros restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.