Restaurant Team Lead
1 month ago
A Restaurant Crew Lead is responsible for providing leadership to crew members and other leads during a shift to ensure exceptional quality, service, and cleanliness to customers. This role involves a variety of tasks, including planning for each shift, monitoring performance, taking action to ensure the team meets Hawaiian Bros standards, monitoring safety and security, and communicating with the next leader to prepare them for a successful shift.
Key Responsibilities- Manage production or assembly to meet quality and efficiency standards
- Ensure effective internal communication and collaboration among team members
- Oversee inventory management and organization to maintain a well-stocked and organized restaurant
- Ensure daily maintenance and cleanliness of the restaurant
- Lead quality food production and presentation
- Provide exceptional customer service and ensure a positive dining experience
- Monitor and maintain a safe and secure environment for customers and employees
- Address scheduling deviations and ensure adequate staffing
- Provide training and development opportunities for team members
- Delegate responsibilities effectively and ensure team members exceed guest expectations
- Ensure all products are stocked and stored properly
- Become a subject matter expert in each area of the restaurant
- Maintain a clean and organized workspace
- Ensure proper setup and breakdown of the restaurant, including dining room, restrooms, kitchen, and prep areas
- Own the open, mid, or close routines for the next shift
- Ensure all food meets company food safety regulations and is of high quality
- Recognize and reward team members for their achievements and embody the Hawaiian Bros culture
- Exemplify legendary guest service and set a positive example for the team
Hawaiian Bros Island Grill is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.
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