Account Associate

15 hours ago


Carrollton, Texas, United States Ryan Klibert - State Farm Agent Full time
Job DescriptionAs a Customer Relationship Specialist for Ryan Klibert - State Farm Agent, you will play a vital role in our daily business operations and customer success. Your primary responsibility will be to establish and maintain strong relationships with our customers, providing them with prompt, accurate, and friendly service. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. You will also be responsible for promoting successful and long-lasting customer relations.

Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service.
  • Promote successful and long-lasting customer relations.


Requirements:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience managing client relationships is preferred.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to a customer.


Benefits:
  • Paid time off (holidays and personal/sick days).
  • Salary plus commission/bonus.
  • Health benefits.
  • Growth potential/opportunities for advancement within my agency.


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