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Restaurant Operations Leader

2 months ago

Brighton, Colorado, United States Red Robin Full time

Restaurant Operations Leader

As a key member of our leadership team, the Restaurant Operations Leader plays a vital role in overseeing daily activities during mid and closing shifts, ensuring a seamless experience for our valued guests. This position requires a blend of operational expertise and a passion for delivering exceptional service.

Key Responsibilities:

  • Championing Company Culture: Embrace and promote our core values while positively influencing revenue and serving as a role model for Team Members.
  • Integrity and Compliance: Uphold company policies and local regulations, safeguarding company assets and ensuring adherence to cash handling and liquor service standards.
  • Continuous Improvement: Strive for excellence by enhancing guest satisfaction and resolving issues promptly, while managing labor and cost objectives effectively.
  • Exceptional Service: Foster a culture of hospitality, making personal connections with guests and supporting Team Members in their roles.
  • Leadership Development: Inspire and motivate Team Members to deliver outstanding guest experiences, recognizing their contributions to our success.
  • Quality Assurance: Maintain high food quality standards and ensure compliance with health and safety regulations, training Team Members on best practices.

Qualifications:

  • Minimum age of 21 years.
  • At least 1 year of experience in a full-service restaurant environment preferred.
  • Proven track record of maintaining cleanliness, sanitation, and guest satisfaction.
  • Strong leadership and interpersonal skills, with the ability to supervise peers effectively.
  • High school diploma or equivalent required; some college coursework preferred.
  • Excellent communication skills and a passion for the hospitality industry.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Serv Safe Certification preferred.

Benefits:

  • Comprehensive medical, dental, and vision benefits for all team members.
  • Scheduled raises within the first year of employment.
  • Flexible work schedules to accommodate personal needs.
  • Referral bonuses for introducing new team members.
  • Eligibility for a 401(k) retirement plan with company matching.
  • Discounts on meals for team members and their families.
  • Opportunities for career advancement within the company.

This description is intended to provide a general overview of the responsibilities and qualifications associated with the position.