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Night Audit Clerk

2 months ago


ValdeReuil, Normandie, United States Wake Forest University Full time
Job Summary

We are seeking a highly skilled and detail-oriented Night Audit Clerk to join our team at Wake Forest University. As a Night Audit Clerk, you will be responsible for ensuring the smooth operation of our front desk and guest services during the evening and night shifts.

Key Responsibilities
  • Front Desk Operations: Manage the front desk and handle guest inquiries, complaints, and requests in a professional and courteous manner.
  • Guest Services: Provide exceptional guest service, ensuring that all guests have a positive experience during their stay.
  • Financial Transactions: Process financial transactions, including posting charges to guest accounts, handling cash and credit transactions, and maintaining accurate records.
  • Security and Safety: Ensure the security and safety of guests and staff by following established protocols and procedures.
  • Communication: Communicate effectively with guests, staff, and management to ensure seamless operations and resolve any issues that may arise.
Requirements
  • Education: High school graduate or equivalent, plus two years of related experience or an equivalent combination of education and experience.
  • Skills: Excellent communication and interpersonal skills, ability to work independently, and proficiency in computer software and systems.
  • Experience: Previous experience in a hotel or hospitality setting, preferably in a night audit or front desk role.
Working Conditions

This is a full-time position that requires working a variety of shifts, including nights, weekends, and holidays. The successful candidate will be able to work independently and as part of a team, and will be able to maintain a high level of accuracy and attention to detail in a fast-paced environment.

What We Offer

Wake Forest University offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional guest service, we encourage you to apply for this exciting opportunity.