Store Manager

4 weeks ago

Cangas de Onís, Asturias, United States DELTA GALIL USA INC Full time
Job Description

As a Store Manager at DELTA GALIL USA INC, you will be responsible for leading a high-performing store team to achieve sales goals and deliver exceptional customer experiences. The ideal candidate will have a strong background in luxury retail, excellent leadership skills, and the ability to drive sales growth and profitability.

Key Responsibilities:

  • Contribute to the overall store success by ensuring sales goals are met while achieving individual sales goals
  • Recruit, hire, and coach top talent to meet business needs and retain a high-performing team
  • Promote a store culture of consistent coaching and delivering feedback to develop and maintain a high-performing team
  • Deliver exceptional customer experiences and drive sales by styling and fitting each customer based on their needs
  • Build business and client relationships through in-store events and repetitive client outreach
  • Oversee the annual performance review process, evaluate team members, and ensure ongoing feedback regarding their performance
  • Partner with Area Manager and People Operations Specialist to facilitate, discipline, and terminate employees when necessary while maintaining the Open Door Policy
  • Communicate with the Area Manager regarding employee relations, employee skill developments, and store operational needs
  • Manage store scheduling within established guidelines to ensure proper coverage based on business needs
  • Support and execute directives from Visual Merchandising, Operations, and Marketing to ensure information is properly communicated to the store team and deliverables are completed within specified deadlines
  • Represent the brand and ensure team members embody the brand in all interactions with customers and peers
  • Ensure Loss Prevention policies and procedures are followed and assist with financial/sales audits and inventories to protect the store from internal and external shortage

Requirements:

  • 4+ years of related professional sales experience in specialty or luxury retail and at least 2+ years of management experience
  • Strong leadership ability
  • Excellent time management and organizational skills with the ability to multitask and prioritize
  • Career-driven, strong work ethic, and high performance standards
  • High level of initiative/self-starter
  • Effective verbal and written communication skills
  • Strong problem-solving and decision-making skills
  • Ability to accurately and efficiently operate a cash register while following cash handling procedures

Additional Requirements:

  • Repetitive hand motion while operating a cash register or computer
  • Regularly interacts with the public in an often crowded and noisy interactive store environment
  • Standing required for the entire work shift
  • Operate office equipment (i.e., computers, phone, fax, scanner, and copier)
  • Must work weekend and night shifts
  • Climb ladders as needed
  • Bend, lift, open, and move product up to 50 pounds as needed
  • Occasional travel, often with little advance notice, may be required (including air and overnight travel)

Diversity Vision Statement:

DELTA GALIL USA INC is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers, and the communities in which we live and conduct business. We are an equal employment opportunity employer of minorities, females, protected veterans, and the disabled. We are committed to providing equal opportunities in employment and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.

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