Collections Specialist: Consultant

4 days ago

Austin, Texas, United States Jobot Full time
Job Title: Consulting Collections Specialist

We are seeking a seasoned Collections Specialist to join our team at Jobot. As a Consulting Collections Specialist, you will be responsible for managing all aspects of collections, including working with Yardi software, handling overdue accounts, and liaising with collection agencies.

Responsibilities:
  • Manage all aspects of collections, including overdue accounts and liaising with collection agencies.
  • Utilize Yardi software to track, manage, and report on collections activities.
  • Develop and implement effective collections strategies to reduce delinquency and improve collections rates.
  • Provide expert advice and guidance to clients on collections best practices, regulatory compliance, and risk management.
  • Collaborate with internal teams and external partners to resolve collections issues and improve collections processes.
  • Conduct detailed analysis of collections data to identify trends, issues, and opportunities for improvement.
  • Provide exceptional customer service to clients, responding to inquiries and concerns in a timely and professional manner.
Requirements:
  • A minimum of 5 years of experience in the mortgage industry, specifically in a collections role.
  • Proven experience with Yardi software is essential.
  • Previous experience working with collection agencies is required.
  • Strong knowledge of collections best practices, regulatory requirements, and risk management principles.
  • Exceptional problem-solving skills, with the ability to think strategically and make sound decisions.
  • Excellent communication and customer service skills, with the ability to effectively manage client relationships and resolve conflicts.
  • Strong analytical skills, with the ability to analyze collections data and translate findings into actionable strategies.
  • A Bachelor's degree in Finance, Business Administration, or a related field is preferred.

We offer a competitive compensation package, including medical, dental, and vision benefits, as well as a 401K plan with matching contributions. Our team is committed to providing a positive and supportive work environment, with opportunities for growth and development.

If you are a seasoned collections professional with a passion for excellence and a desire to make a real impact, we would love to hear from you. Please submit your resume and a cover letter outlining your experience and qualifications for this role.

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