Collection Specialist

2 weeks ago

Austin, Texas, United States Octagon Consulting LLC Full time
Job Title: Collection Specialist

We are seeking a highly skilled Collection Specialist to join our team at Octagon Consulting LLC. As a key member of our team, you will be responsible for maintaining a positive relationship with our clients and collecting payments from assigned accounts.

Key Responsibilities:
  • Confirm payments for assigned customers for fence, sanitation, and storage containers.
  • Collect payments for past due and assist customers with billing issues or problems preventing payment.
  • Process credit card and check payments from customers.
  • Review deposits received and confirm payment.
  • Research accounts 203 and 205 to find a payment received that may not have been applied.
  • Maintain a positive relationship between Viking and the customer.
Requirements:
  • 3-5 years of collections experience.
  • Experience with accounts receivable.
  • Construction industry experience preferred.
  • Knowledge of Lien Laws and Bonding Rights.
  • Intermediate experience in Microsoft Office, including Excel, Word, and Outlook.
  • Demonstrated strong attention to detail and accuracy.
  • Ability to use logic and reasoning to accomplish tasks, analyze data, and propose solutions.
  • Ability to manage multiple tasks, stay organized, set priorities, plan ahead, and meet deadlines.
  • Ability to work effectively both independently and as part of a team.
  • Excellent written and verbal communication skills.
  • Demonstrated tenacity and the ability to work through obstacles.
  • Initiative to learn and a great work ethic.
Work Environment:
  • Air-conditioned office environment with moderate noise.
  • Ability to sit or stand for up to 8-10 hours per day.
  • Manual dexterity of hands to keyboard and navigate programs on a computer.
  • Ability to repeat the same movements with hands, arms, and fingers up to 8-10 hours per day.
  • Ability to lift, hold, carry, and direct objects for up to 8-10 hours per day.
  • Ability to lift up to 15 lbs. on an occasional basis.
  • Hybrid work environment (scheduled work from home and office) may be available.
Compensation and Benefits:
  • Annual compensation based on experience.
  • Health, dental, and vision insurance options.
  • Voluntary life/AD&D, STD, accident, and critical illness options.
  • Employee assistance program.
  • Matching 401(k) retirement plan.
  • Paid time off and 8 paid holidays per year.

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