Guest Experience Ambassador

3 days ago


Wichita, Kansas, United States ASM Global Full time
Job Summary:

We are seeking a highly skilled and customer-focused Guest Experience Representative to join our team at ASM Global. As a key member of our event staff, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience at our venues.

Key Responsibilities:
  • Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Assist guests with finding their seats, answering questions, and providing information about the venue and its amenities.
  • Work closely with event staff to ensure a smooth and efficient event experience.
  • Maintain a thorough knowledge of venue policies, procedures, and event requirements.
  • Communicate effectively with guests, staff, and management to ensure a positive and safe event experience.
  • Perform other duties as assigned by management.

Requirements:
  • High school diploma or equivalent required.
  • Excellent customer service, communication, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
  • Ability to lift up to 30 pounds and stand for long periods of time.

Preferred Qualifications:
  • Previous experience in customer service or a related field.
  • Knowledge of venue operations and event management.
  • Ability to work in a fast-paced environment and adapt to changing situations.

What We Offer:
  • A competitive hourly rate.
  • Opportunities for professional growth and development.
  • A fun and dynamic work environment.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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