Restaurant Manager

4 days ago


Wichita, Kansas, United States Ambassador Hotel Wichita Full time
Restaurant Supervisor Job Description

At Ambassador Hotel Wichita, we are seeking a highly skilled and experienced Restaurant Supervisor to join our team. As a Restaurant Supervisor, you will be responsible for ensuring the smooth operation of our food and beverage services, providing exceptional customer service, and leading a team of dedicated staff members.

Key Responsibilities:
  • Fulfill duties as assigned by management, ensuring the highest level of service and quality.
  • Supervise and direct the prompt, efficient, and friendly service of all food and beverage staff.
  • Ensure all opening, closing, and running side work is completed daily, adhering to our standard checklist.
  • Act as a liaison between the kitchen and front-of-house employees and operations, fostering a collaborative environment.
  • Assist in the training and development of team members, ensuring they are knowledgeable about the restaurant menu, daily specials, job knowledge, daily operations, guest service, and cash-handling and tip policies.
  • Ensure staff members maintain a clean, safe, and sanitary work environment.
  • Work quickly and independently to resolve operational and/or guest issues, ensuring proper follow-through with management.
  • Provide helpful counsel to those who need assistance and provide management with updates regarding employee performance.
  • Perform additional duties as directed by management.
Qualifications:
  • Must be at least 21 years old.
  • Must maintain an Oklahoma ABLE Commission License.
  • Ability to demonstrate leadership through maintaining a high level of responsibility, trust, and heart for service.
  • Ability to think and communicate clearly in high-pressure situations.
  • Ability to move quickly and gracefully throughout the dining room.
  • Demonstrate basic math skills with excellent reading, writing, and verbal communication skills.
  • Knowledgeable of the menu, ingredients, and cooking techniques, as well as drink recipes and pricing.
  • Ability to confidently make food and beverage pairing recommendations.
  • Ability to execute professional wine service.
  • Knowledgeable of pre-check register operation, computer operations, and ordering procedures.
  • Knowledgeable of basic sanitation.
  • Ability to effectively communicate with customers, co-workers, and supervisors.
  • Ability to maintain excellent attendance and punctuality.
Experience:
  • Previous bartending, serving, and/or customer service experience.
Physical Demands:
  • Ability to stand and exert fast-paced mobility for periods of 4 hours or more with a high energy level.
  • Ability to lift, balance, and carry large oval dining room service trays.
  • Ability to lift 15-30 pounds and exert fast-paced mobility between the dining room and kitchen for periods of up to 4 hours in length.

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and experienced Restaurant Supervisor looking for a new challenge, please submit your application.


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