Executive Music Program Director

2 weeks ago


Monmouth, Illinois, United States School of Rock Full time
Job Overview

School of Rock is a dynamic and growing organization dedicated to enriching lives through performance-based music education. As an Executive Music Program Director, you will play a key role in leading our schools and helping our students learn music and life skills.

Key Responsibilities
  • Student Experience: Provide an exceptional experience for students and parents, delivering strong engagement and maximizing student enrollment.
  • Customer Service: Provide top-quality customer service, including billing, schedule management, and clear and timely communication.
  • Community Building: Build relationships in the local community, networking with local businesses, service organizations, and other educational institutions, to increase visibility, create performance opportunities, and drive business.
  • Staff Management: Hire and onboard staff members, including recruiting and training to ensure they are successful in their roles and contribute to the success of the school.
  • Diversity and Inclusion: Promote Diversity and Inclusion to create a welcoming and respectful environment for all individuals.
  • Performance Management: Deliver results through the management of educational and business Key Performance Indicators (KPIs).
  • Marketing and Sales: Manage the marketing, sales, and promotions to drive school and student success.
  • Financial Management: Manage the financial performance of the school, including analyzing data, tracking budgets, controlling labor costs and expenses, and utilizing P&Ls.
  • Show Production: Oversee successful show production and management, and provide students with inspirational performance opportunities.
  • Facilities Management: Manage staff and school facilities to ensure a safe experience for all students.
Requirements
  • 3+ years of work experience in management, sales, marketing, or customer service-related roles.
  • Excellent customer service skills.
  • Sales background a plus.
  • Passion and/or interest in music and the arts.
  • Experience reviewing and managing a P&L or budget.
  • Strong experience recruiting and managing staff.
  • Excellent communication skills (written and verbal).
  • Proven problem-solving skills.
  • A collaborator who works well across diverse populations.
  • Strong work ethic, integrity, and leadership skills.
  • Detail-oriented with strong organizational skills.
  • Experience and interest in working with children.
  • Entrepreneurial spirit and drive to grow a small business.


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