Healthcare Customer Service Representative

1 week ago


Issaquah, United States Optum Full time

The opportunity to work for Optum is a chance to be part of a global organization that delivers care and improves health outcomes. Our team is dedicated to connecting people with the resources they need to feel their best.

Responsibilities
  • Deliver excellent customer service and support the vision and mission of the organization
  • Schedule appointments and procedures following standard guidelines
  • Use multiple computer and phone systems to fulfill patient needs over the phone
  • Verify patient information and document in the Electronic Health Record (EPIC)

We offer a comprehensive benefits package, including competitive base pay, paid time off, medical plan options, and education reimbursement. If you are passionate about delivering exceptional customer service and improving health outcomes, we encourage you to apply.

Apart from your salary of $22.64 per hour, you will also receive a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan

At Optum, we believe everyone deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.



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