Parts Coordinator

4 days ago


Elizabethtown, Kentucky, United States 1 Resource Group Full time
Job Title: Parts and Service Coordinator

1 Resource Group is seeking a dedicated and detail-oriented individual to fill the position of Parts and Service Coordinator with experience in Power Generator parts sales to support the Elizabethtown, KY area.

Job Summary

The ideal candidate will have outside parts sales experience, prior customer service experience, and strong communication and interpersonal skills. The incumbent will be responsible for generating sales to customers for generator parts, service, rentals, and rebuilds on all generator makes and models.

Key Responsibilities
  • Generate sales to customers for generator parts, service, rentals, and rebuilds on all generator makes and models.
  • Quote services in the field and work with all customer relations.
  • Develop new customers in assigned territory while maintaining current accounts.
  • Attend and work industry tradeshows and conferences to strengthen the company brand and develop customer relationships.
  • Create and implement strategies for generator service and rental growth.
  • Work closely with the sales rep to develop a relationship with their customers to gain service opportunities.
  • Provide a detailed call report to the Sudden Service manager weekly to discuss customer concerns and demands in the field.
  • Maintain and submit accurate and timely expense reports.
Requirements
  • Outside parts sales experience preferred.
  • Prior customer service experience, preferably in a parts or technical support role.
  • Strong communication and interpersonal skills.
  • Attention to detail and ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office and experience with CRM software.
  • Ability to multitask and prioritize effectively.
  • Knowledge of parts and inventory management is preferred.
  • High School diploma or equivalent required, additional technical certifications or education is a plus.
  • Must have a clean driving record and be able to pass a drug screen.


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