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Patient Service Representative

2 months ago


Pompano Beach Florida, United States Select Physical Therapy Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team at Select Physical Therapy. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.

Key Responsibilities
  • Greet new and existing patients, register new patients, and provide information about what to expect during their visit.
  • Schedule patient appointments in person or over the phone, ensuring that patients are seen in a timely manner.
  • Communicate effectively with patients, providers, and coworkers to ensure seamless care coordination.
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.
  • Provide patients with pertinent information about their next appointment as they check out.
  • Respond to requests for information from patients, providers, and coworkers in a timely and professional manner.
Requirements
  • High School Diploma or GED required.
  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift.
  • Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift.
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics.
  • Ability to carry office supplies up to 10lbs.
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction.
  • Ability to speak and hear sufficiently to understand and give directions.
About Select Physical Therapy

Select Physical Therapy is committed to providing exceptional care and service to our patients. We are an equal-opportunity employer and value diversity in our workforce. We are dedicated to creating a work environment that is inclusive and respectful of all employees.